Last Updated: July 18, 2025

Your privacy is critically important to us at Kemp Chiropractic Clinic. This Privacy Policy outlines how Kemp Chiropractic Clinic collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://kempdc.com website ("Site"). This policy applies to the Site and all products and services offered by Kemp Chiropractic Clinic.

 

1. Our Commitment to Your Privacy

 

As a healthcare provider, Kemp Chiropractic Clinic is committed to protecting the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state laws.

For detailed information regarding your medical information and HIPAA, please refer to our comprehensive Notice of Privacy Practices (NPP). The NPP describes how medical information about you may be used and disclosed and how you can get access to this information.

This Privacy Policy specifically addresses our practices concerning the information we collect through our website, separate from but often related to your medical records.

 

2. Information We Collect

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

a. Information You Voluntarily Provide (Personal Information / PHI): When you interact with our Site, especially through our "Forms" page for new patient forms or contact forms, you may provide us with:

• Contact Information: Name, email address, mailing address, phone number.

• Demographic Information: Date of birth, gender, marital status.

• Health Information (PHI): Medical history, current symptoms, insurance information, treatment preferences, and other health-related data necessary for your chiropractic care. This information is typically submitted through our secure digital upload form for new patients.

• Appointment Details: Information related to your scheduling preferences and appointments.

b. Non-Personal Identification Information (Website Usage Data): We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include:

• Browser Name: The type of web browser used.

• Computer Type: The type of computer or device used.

• Technical Information: Operating system, Internet service providers utilized, and other similar information.

• IP Address: Your Internet Protocol address.

• Website Navigation: Pages visited, time spent on pages, links clicked.

 

3. How We Use Collected Information

 

Kemp Chiropractic Clinic collects and uses Users' personal and non-personal information for the following purposes:

• To Provide Chiropractic Care: The primary purpose of collecting your health information through our forms is to establish your patient record, assess your health needs, and provide appropriate chiropractic diagnosis and treatment.

• To Improve Patient Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To Process Transactions and Payments: We may use the information Users provide about themselves when placing an order or requesting services only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service (e.g., for insurance billing).

• To Send Periodic Emails/Communications: We may use the email address to send User information and updates pertaining to their appointments or treatment. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include clinic news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

• For Website Administration: To operate and maintain our website, ensure its security, and analyze its performance.

 

4. How We Protect Your Information

 

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

• Secure Digital Forms: Our digital new patient form upload utilizes encryption (e.g., SSL/TLS) to protect data transmitted between your browser and our servers.

• Internal Access Controls: Access to your health information is restricted to authorized personnel who need the information to perform their duties (e.g., chiropractors, administrative staff, billing specialists).

• HIPAA Compliance: We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to guard your non-public personal information.

 

5. Sharing Your Personal Information

 

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may disclose your personal information in the following circumstances:

• With Your Consent: We will share your PHI with third parties only with your explicit authorization or as permitted by our Notice of Privacy Practices.

• For Treatment, Payment, and Healthcare Operations (TPO): As allowed by HIPAA, we may share your PHI with other healthcare providers involved in your care, for billing purposes (e.g., insurance companies), and for internal healthcare operations (e.g., quality assurance).

• Third-Party Service Providers: We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission or where necessary for TPO.

• Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights or the safety of others.

 

6. Cookies and Tracking Technologies

 

Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. We may use tools like Google Analytics to understand website usage patterns.

 

7. Third-Party Websites

 

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browse and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.

 

8. Children's Privacy

 

Protecting the privacy of the very young is especially important. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete the information as soon as possible.

 

9. Changes to This Privacy Policy

 

Kemp Chiropractic Clinic has the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

10. Your Acceptance of These Terms

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

11. Contacting Us

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 

Kemp Chiropractic PA

4169 University Blvd S

904.737.2350

kempchiropractic@comcast.net